Frequent Questions

Got questions? Find answers to the common questions we hear about Paintbrush Pediatrics.

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In a true, life-threatening emergency, please call 911 immediately. For urgent medical issues that cannot wait until regular office hours, please call the St. John’s Health operator at 1.307.733.3636 to be connected to our after-hours nurse line. Children’s Hospital Colorado and its experienced pediatric nurses are available nights and weekends to answer your urgent questions. Paintbrush Pediatrics and other pediatric practices in Jackson also provide an on-call physician for emergencies and issues that cannot be resolved by the after-hours nurse line.

Whether you’re expecting your first baby, moving from another town, or just exploring all your options, we welcome and encourage you to come and visit our office. Book an appointment to schedule a complimentary “meet and greet” appointment so you can see if our practice is a good fit for your family’s needs. You’ll be able to see our office, meet the staff, visit with one of our pediatricians, and have all your questions answered.
Our providers and staff always strive to keep our schedule running smoothly and efficiently. Because of this, we cannot typically accept walk-in patients. However, our goal is to provide same-day appointments for sick and urgent visits to the best of our abilities. Please visit our Book Appointments page for more information on scheduling a potential same-day appointment. We do our best to accommodate your schedule and having scheduled appointments allows us to spend adequate time with each patient and family.

We accept many major insurance carriers, including BlueCross BlueShield (including all out-of-state BC/BS), United Healthcare, Aetna, Cigna, and Medicaid (Wyoming and Idaho). If you don’t see your carrier listed, please contact our office for more specific information.

For any issues related to billing, please contact our office.

We maintain a confidential record of all of our patients’ vaccinations on the computerized Wyoming Immunization Registry.  Multiple options for requesting an immunization record for yourself or your child are available at the Wyoming Department of Health immunization records page and they now provide a mobile app for accessing your information.  You may also contact our office and we can have a copy ready for you, usually within 24 hours or less.  We can have this sent or faxed to the requesting institution, such as your school or daycare, if needed.

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when to visit us

Office Hours

We are open Monday through Friday, with the exception of major holidays
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

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Compassionate and comprehensive pediatric health care for infants, children, and teens in Jackson Hole and the surrounding area
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